Return Policy

Click here to request a return up to 30 days after you receive the order.
• All items on SALE or tagged as "Final Sale" are not eligible for returns, exchanges, or refunds.
• All items must be returned in the original package, unused, unstained, unwashed, and with all tags.
• Agua Bendita reserves the right to deny a refund if the returned items have been worn, soiled, laundered, or altered in any way.
• Currently we don't offer exchanges. However, you can return for a refund.
• All returns shipped to our warehouse will be refunded within 3-5 business days after the package is received by our warehouse.
• All refunds will be issued directly to the payment method. Agua Bendita may agree to refund you to a PayPal account in case the original payment method is no longer available.

• Items purchased in physical stores, can't be returned online. Items purchased online can't be returned in physical stores.

PUERTO RICO

• Fill out the return form here.
• Mark the package with your name and order number, so we can identify it and properly refund you.
• Ship your return to the provided address at the end of the form. Shipping expenses assumed by you. We recommend you return the product with a traceable carrier.
• Email us at customercare@aguabendita.com providing your name, order number, carrier, and tracking number.
• Get your refund 3-5 business days after the package is received by our warehouse. You will be automatically notified via email


UNITED STATES

Depending on your location within the US, you have two options to make the return:

A) Returns by Mail

• Request your return here.
• Enter your order number and the zip code where it was shipped. 
• Choose: Other options -> Box and ship items using a pre-paid label - $ 10.00 USD
• Print the prepaid label we provide. Package and mail in your return.
• Email your return within the next 15 days.
  Otherwise, the label will be automatically disabled and your return request cancelled.
• Get your refund 3-5 business days after the package is received by our warehouse.
  You will be automatically notified via email. 

NOTE:
 with this option, you will be deducted a $10.00 USD fee from your refund.


B) Return Bars with Happy Returns
• Request your return here.
• Enter your order number and the zip code where it was shipped.
• Choose: Drop off at any Happy Returns location $ 15.00 USD
• Get by email the QR code to show at your nearest Return Bar. Please make sure to save it. Without the QR code, they will not be able to accept your return.
• Return your product at your nearest Return Bar. (No need to package them).
• Get your refund immediately. You will see it in your bank statement in 1-3 business days.


NOTE:
 with this option, you will be deducted a $15.00 USD fee from your refund.




If you experience issues starting your return online, please contact us by filling out this form or by email at customercare@aguabendita.com